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Customer Service

Customer Service

Welcome to marcosmcgovern Customer Support. We are committed to providing you with the highest level of service.

Contact Us

If you have any questions about your order, shipping, returns, or product availability, please feel free to reach out to us:

  • Email: support@marcosmcgovern.com
  • Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Shipping & Delivery

We offer premium global shipping options. Orders are processed within 1-2 business days. For more details, please visit our Shipping Policy page.

Returns & Exchanges

We accept returns of unused, unworn items within 30 days of delivery. For more details, please visit our Refund Policy page.

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Marcos McGovern Customer Care & Services

Welcome to Marcos McGovern. We design contemporary apparel with a focus on simplicity, premium fabrics, and tailored fits.

Styling Consultant

Need advice on building your minimalist wardrobe? Contact our style curators at style@marcosmcgovern.com for tailored recommendations.

Premium Care Guides

Our cashmere knits and highland wool coats are made to last. We offer complimentary care consultations and pilling combs upon request.

Hassle-Free Returns

Return shipping is free within the United States. We accept unworn items with all original tags attached within 30 days of purchase.

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Size Chart

Measurements below are shown in inches. Please note that custom cuts and fits may vary slightly from style to style.

Size Bust / Chest (in) Waist (in) Hips (in)
S 32 - 34 25 - 27 35 - 37
M 35 - 37 28 - 30 38 - 40
L 38 - 40 31 - 33 41 - 43
XL 41 - 43 34 - 36 44 - 46

Shipping & Delivery

We are pleased to offer complimentary standard shipping on all global orders over $150 USD. Orders are processed within 1-2 business days. Delivery times typically range from 3-5 business days for domestic orders and 5-10 business days for international shipments. You will receive a tracking link via email as soon as your order ships.

Returns & Exchanges

Marcos McGovern accepts returns or exchanges within 30 days of the delivery date. Items must be returned in their original, unworn condition with all tags attached. Returns are processed within 5 business days of receipt at our warehouse. Please contact our support team to initiate your return label.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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